Introducing Humly's AI-Powered Support Chat: Fast, Smart, and Always Available

At Humly, we’re always looking for ways to make your experience smoother, smarter, and more efficient. That’s why we’re excited to introduce our brand-new AI-powered support chat – your first line of support for any questions about Humly products and features! 

Why AI-Powered Support?

We understand that when you run into an issue, you want fast and reliable answers. Our new AI chatbot is designed to help you find the right information instantly, without waiting in a queue or searching through multiple support pages.

Here’s how it works:

• Instant answers – Get support anytime, anywhere
• Powered by Humly’s knowledge base – Our chatbot pulls from our extensive support documentation
• Seamless human support transfer – If needed, our expert support team is always ready to step in

How to Use the Chat

Using our new AI support chat is simple! Just head over to support.humly.com and type your question.

The AI assistant will respond with relevant guidance, just like this:

👉 "Hi there! 👋 How can I assist you today? 😊"

If the chatbot can't fully resolve your issue, you can easily type "transfer" to connect with a support agent. You can also create a ticket or contact our team directly for further assistance.

What Makes This Chat Special?

• Saves you time – No need to scroll through multiple pages
• Smart and evolving – Learns from interactions to improve its responses
• Human backup always available – The AI supports you, but our team is here when you need them

Try It Today!

The new Humly AI-powered support chat is now live at support.humly.com. Give it a try and let us know what you think! Your feedback helps us continuously improve our support experience.

At Humly, we’re committed to making workplace technology smarter and simpler – and this is just one more way we’re delivering on that promise.

💬 How do you think AI will change the future of customer support? Let us know in the comments!